Outdoor Impressions

Update...

We continued our search today for someone to fix the paver problem left with us by Outdoor Impressions.  Our mission was twofold:  1 - find the correct pavers and, 2 - find someone to install them.   (Note:  Outdoor Impressions gave us the wrong color stones)

We contacted Tampa Bay Pools (http://www.tampabaypools.com/) and spoke to Dan McKenna over the last couple of days.  It was amazing how prompt and courteous he was in calling me back and updating me along the way while he sent his project manager to the house.  The PM was on top of the job - I'll say that.  He knew what needed to be done and he knew how to do it.

And just another "feather" for the Tampa Bay Pools cap - he's going to get this job done in the next week.  Outdoor Impressions was able to manage one visit and a couple of phone calls over three months.

So we have an installer and I went to work getting the bricks.  I contacted Tremron (the brick maker).  I encountered so many nice people who went way beyond what they should have done.   People were returning calls, they were making calls on my behalf... It was nice venting about how bad Outdoor Impressions was too!

In the end, we have pavers on their way and an installer set for next week!!!  I'll let you know how it goes!